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Frequently Asked Questions
These are common questions we hear from homeowners and property managers across Edmonton and surrounding communities. If your situation is different, our team can help clarify next steps.
Questions, Answered Clearly
Straightforward answers to common questions about how our work is handled.
We’re called in for situations where a space isn’t safe, usable, or manageable on its own. That includes biohazard and trauma cleanup, water and flood damage, mould and asbestos remediation, disaster response, reconstruction support, and specialty cleaning for homes and commercial properties.
We start by listening. Our team asks a few questions to understand what’s happening, what areas are affected, and what’s needed right away. From there, we explain the next steps, outline what work may be required, and help you decide how to move forward.
Response time depends on the situation and urgency. Our emergency service runs 24/7 with a 2 hour dispatch time for all emergency services.
Non-emergency services are scheduled based on scope, access and safety requirements.
Safety is built into how the work is planned and carried out. Our technicians follow established procedures designed to protect occupants, workers, and the property. When regulated materials or higher-risk conditions are involved, additional controls are put in place.
Yes. We provide asbestos remediation services that follow required safety and compliance standards. Work is planned carefully, containment is established, and materials are handled and disposed of according to regulations.
In many cases, no. Grimebusters handles cleanup, remediation, and reconstruction coordination so you’re not managing multiple providers. When outside coordination is required, we help guide the process so expectations stay clear.
- Bodily fluid, blood, pathological waste that have occurred within 0-48 hours, or require immediate assistance.
- Water Damage that has occurred within 0-96 hours.
- Asbestos tape that requires immediate assistance due to heating issues during low temperatures.
- Board ups for vacated units.
Yes. Many situations need privacy. Our team works respectfully and professionally at all times.
Still unsure what applies to your situation?
Every property issue is different. A quick conversation can help clarify what matters most and what to do next.